Refund policy

Return and Refund Policy
We accept returns of unopened and unused products in their original packaging within 14 days of delivery. Because our products are personal-care items, opened or used products are not eligible for return.

To request a return, please contact us through our contact page within 14 days of delivery and include your order number. If the return is approved, we’ll provide return instructions. Return shipping for a change-of-mind return is the customer’s responsibility, and original shipping charges are non-refundable.

Once the returned item is received and reviewed, an approved refund will be issued to the original payment method. Your bank or payment provider may take additional time to post the refund.

If your order arrives damaged, incorrect, or incomplete, please contact us within 7 days of delivery with your order number and photos. We’ll review the issue and work with you on an appropriate replacement or refund. Return shipping will not be charged for an item that arrived damaged or was sent incorrectly.